Care Instructions-Crystal Footwear


 All crystal footwear is sold as occasional wear and not for heavy or excessive usage. Any soiled footwear will not be accepted for return as damaged or defective.

 A lot of time and care is taken over each item that we customise and every crystal is placed individually by hand. We would ask that you take extra care in looking after your items to ensure they stay in top condition.

We use a very strong flexible adhesive to secure the crystals, but the glue can become unstable if it is left in the heat for too long, causing the crystals to become loose. We would therefore ask that you make sure that your shoes are never left too close to a radiator or in direct sunlight to prevent this from happening. Also extreme cold can affect the glue in the same way.

Please do not tamper with the crystals. Although the glue is very strong and durable they will come off if they are picked at.We do provide you with a few spare crystals.

Please note that we do not do full crystal back straps on high tops due to the natural movement of the foot making the crystals more prone to falling off. If you choose a high top option then the back strap will not be crystalised to the top.

Our products are not intended for everyday or excessive use. We guarantee our work for 28 days from receipt of your delivery.

As all Items on our website are Custom Made to order, under the distance selling regulations, returns for custom made items can only be accepted for genuine defects at the time of receiving the item of which photographs must be sent by email to betsybling@outlook.com
Any used or soiled items can not be returned as defective.

We will repair any item which becomes damaged through fair usage in the first 28 days from receipt of delivery.
If you are unsure of your size please try on the same brand shoes at a shop before placing your order as items ordered the wrong size can not be returned.

 Care Instructions-Decoupage Footwear

All Decoupage footwear is sold as occasional wear and not for heavy or excessive usage. Any soiled footwear will not be accepted for return as damaged or defective.

A lot of time and care is taken over each item that we customise and every item is made by hand. We would ask that you take extra care in looking after your items to ensure they stay in top condition.

We use a very strong flexible adhesive to secure the papers, but the glue can become unstable if it is left in the heat for too long, causing damage. We would therefore ask that you make sure that your shoes are never left too close to a radiator or in direct sunlight to prevent this from happening. Also extreme cold can affect the glue in the same way.

Please do not tamper with the design. Although the glue is very strong and durable it will become damaged if it is picked at.

Although the shoes are sealed with a flexible water resistant varnish we do not recommend they be worn in wet conditions.

Our products are not intended for everyday or excessive use. We guarantee our work for 28 days from receipt of your delivery.

As all Items on our website are Custom Made to order, under the distance selling regulations, returns for custom made items can only be accepted for genuine defects at the time of receiving the item of which photographs must be sent by email to betsybling@outlook.com
Any used or soiled items can not be returned as defective.

We will repair any item which becomes damaged through fair usage in the first 28 days from receipt of delivery.

If you are unsure of your size please try on the same brand shoes at a shop before placing your order as items ordered the wrong size can not be returned. 

Care Instructions-Glitter Glasses

All Glitter Glasses are sold as occasional usage items and are not intended excessive usage. 

A lot of time and care is taken over each item that we customise and every item is made by hand. We would ask that you take extra care in looking after your items to ensure they stay in top condition.

We use a very strong adhesive to secure the glitter and it is non toxic and safe for children, but the glue can become unstable if it is left in the heat for too long, causing damage. We would therefore ask that you make sure that your glasses are never left too close to a radiator or in direct sunlight to prevent this from happening. Also extreme cold can affect the glue in the same way.

Please do not tamper with the design. Although the glue is very strong and durable it will become damaged if it is picked at.

Although the glasses are sealed with a flexible water resistant varnish we do not recommend they be submerged in water.

Do not use a dishwasher to wash the glitter glasses. We recommend you wash the inside of the glass with warm soapy water and rinse the outside gently.

Our products are not intended for everyday or excessive use. We guarantee our work for 28 days from receipt of your delivery.

As all Items on our website are Custom Made to order, under the distance selling regulations, returns for custom made items can only be accepted for genuine defects at the time of receiving the item.

As this is a glass product, although every care is taken, breakages can occur from time to time during transit. If a breakage does occur in transit please send photographs within 24 hours of receipt along with your order number by email to betsybling@outlook.com
Any used or soiled items can not be returned as defective.

We will repair any item which becomes damaged (except for glass breakages) through fair usage in the first 28 days from receipt of delivery.